Phone Support
1800 BONUS (1800 266 878)
Available 24/7
Email Support
support@bonustralia.com
Response within 24 hours
Office Address
77 Wickham Terrace, Spring Hill QLD 4000
Australia
Business Hours
Monday - Sunday: 24/7
Online support available
Need Help with Responsible Gaming?
If you need support with gambling-related issues, help is available.
How do I create an account?
Click the "Register" button and fill out the registration form with your personal details. You'll need to verify your identity to start playing.
How long do withdrawals take?
Most withdrawals are processed instantly once your account is verified. Bank transfers may take 1-3 business days.
Is my information secure?
Yes, we use bank-level SSL encryption and comply with Australian privacy laws to protect your personal and financial information.
What payment methods do you accept?
We accept major credit cards, debit cards, and bank transfers. All payments must be in Australian Dollars (AUD).
Can I set spending limits?
Yes, we provide various responsible gaming tools including deposit limits, time limits, and self-exclusion options.
How do I claim my winnings?
Winnings are automatically credited to your account. You can withdraw them instantly to your verified payment method.